Challenge: Overrun with cell phone charges and stretched thin trying to manage many devices, this tool manufacturer wanted a leaner way to focus on mission-critical operations. The company tasked BlueSky with finding a way to manage plans, carriers and devices across its nationwide user base — without increasing costs or chasing down phone bills.
Solution: BlueSky’s mobile device management solution reconciled billing errors across all carriers, offering ongoing optimization, escalation and support.
- Procurement of devices
- Mobile device management
- 24/7 help desk
Impact: By taking over the billing and management of the devices, BlueSky saved the client $670k on a $1 million annual spend. This also freed up the client’s telecom admin staff to work on other important initiatives to create further efficiencies throughout the company.