Challenge: Looking for a scalable, more cost-efficient solution, this global enterprise client decided to move away from its MPLS network in favor of a combination of direct internet and broadband solutions. The IT department had concerns about consolidating carriers and getting reliable service to remote locations, so the client looked to BlueSky to recommend solutions, select providers and provide implementation and support.
Solution: BlueSky managed the RFP process, presenting seven top-tier carriers including a wholesale solution. BlueSky’s field technicians installed 110 sites in only 36 business days.
- RFP management
- MPLS migration
Impact: The new solution saved 40% — totaling $1.8 million over three years — while increasing bandwidth 600% across all sites. The new solution also improved service by decreasing hold times and increasing resolution rates with the client’s NOC.