by | May 12, 2022

Challenge:

Hines needed help quickly. Its MPLS telecom carrier contract was set to expire in less than 11 weeks. Each of its 87 properties was individually owned and/or managed, and the company needed more autonomy and control for its sites. Hines’ requirement was to have the best fiber and last-mile provider for each site, which would mean managing multiple carriers, both pre-and post-install.

Solution:

Image of a succesful casual business woman using laptop during meeting

With its fiber locator map, BlueSky identified the fiber and last-mile carriers for each site and sent out the request for bid to those carriers. BlueSky quoted more than 15 carriers per site with five different technology options. Each property then selected the carrier and solution they preferred to use. BlueSky began the implementation process and was managing four different entities: telecom carriers, corporate IT, regional IT managers and property managers. From the first meeting with corporate management in April to the network completion in June, BlueSky was able to implement 87 sites with 12 different carriers, plus a data center build in 50 business days. The company also provided backup solutions
for redundancy as an option at each site.

Results and Impact: 

The end result was increased bandwidth while maintaining costs at their existing levels. BlueSky’s telecom expertise and project management team allowed
the VP of IT and her team to focus on their current projects and workloads. BlueSky saved Hines thousands of dollars in travel costs and time by utilizing its field services.

  • PRODUCTIVITY GAIN: 80%
  • PERCENTAGE SAVINGS: 88%

BlueSky IT Partners combines a full slate of telecom and IT services with professional services that include telecom life cycle management and national field services with project management. The company has numerous vendor certifications from Cisco, Dell, HP, Microsoft, and others. It’s also certified as a Women Business Enterprise through the National Women Business Owners Corporation (NWBOC), enabling it to serve government and publicly traded companies.

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