The BlueSky Blog: The CIO’s Guide to Technology, Service, and Success.
The rapid shift to at-home and remote work left many businesses unprepared. Employees used all sorts of different tools to communicate, such as Zoom, Microsoft Teams, Skype. Some employees were forced to use their personal email or cell phone to maintain contact....
A robust Collaboration tool is the centerpiece of any digital workplace. Today, organizations need to go beyond voice calls to deliver a multimedia employee experience that can facilitate idea exchange and team building. Collaboration platforms combine voice calls,...
A CRM platform offers a centralized location where teams can see all customer interactions and collaborate in real-time. It’s an essential tool to align sales, marketing, and customer service to deliver the best customer experience, accelerate your pipelines, and...
Cloud Storage and your computing platform are the foundation of any digital workplace that needs to support collaboration among employees from anywhere in the world. The cloud computing space is dominated by two industry giants: Microsoft and Amazon. They’re both...