Challenge: This nationwide retailer needed to implement an point-of-sale (POS) system in more than 600 stores during the holiday season — and during regular store hours. The sites included a mixture of franchised and company-owned locations, making the project’s scope difficult to define and requiring BlueSky to work through any unplanned obstacles.
Solutions: BlueSky field technicians installed all 600 sites in just 35 business days, troubleshooting and navigating critical infrastructure issues on a site-by-site basis.
- POS installation and deployment
- Wire management
- Data drops
- Printer testing
- Network troubleshooting
- Project management
Impact: By completing essential POS upgrades in more than 600 sites, BlueSky helped the retailer improve its customer experience and capture crucial holiday revenue.