Making IT Management More Profitable


Challenge: This investment banking firm had previously contracted with a national field services company to support infrastructure needs at its 46 offices. The problem: the client still had to send out its own IT staff to handle any network-related issues. The client sought out BlueSky as a complete IT partner, enlisting us for wire and infrastructure installation at all 46 sites as well as day-to-day network troubleshooting and desktop support.

Solution: BlueSky deployed certified local technicians same-day or next-day, depending on the client’s need and the location of the site. We completed tickets across multiple sites each week in the following scope areas:

  • Desktop install/swap/troubleshoot
  • Printer install/troubleshoot
  • Equipment inventory/office move
  • Router install/swap/troubleshoot
  • Telephone install/swap/troubleshoot
  • Cable run/repair/troubleshoot

Impact: BlueSky became a true extension of the client’s team — our responsive field technicians and real-time ticketing system allowed IT managers to track onsite activity and be more productive.

  • NWBOC WBE Certified
  • Channel Partners 360° - 2013 Winner
  • Houston Business Journal Fast 100

Local Phone

(713) 929-0950

National Phone

(877) 303-8037

Email

solutions@blueskyitpartners.com